Privacy notice

This notice describes information collected through Routine Relief's website and service inquiries. For privacy questions, email routinereliefsystems@gmail.com.

Information you provide

Inquiry and scheduling forms may request your name, contact information, service address or area, equipment needs, appointment preferences, and notes. Please do not include passwords, access codes, payment-card details, or tenant information in an initial inquiry.

How information is used

We use inquiry and scheduling information to respond, prepare quotes, arrange authorized service, and communicate about your requests. A scheduling request is not a confirmed appointment or payment authorization.

Website and service providers

The website uses Google Analytics for usage measurement. Hosting, form processing, email, and scheduling may involve third-party providers and their own privacy practices. The homeowner inquiry form uses Start Bootstrap form processing; scheduling requests are sent to our hosted scheduling service. Email inquiry links open your email application.

Email inquiry tools

Preparing or copying an email inquiry does not send it to us. We receive it when you send the email. Your email provider handles that transmission. Our email inquiry tools do not save the entered information in browser local storage.

Access, correction, and deletion requests

Contact us to ask about information you have supplied or to request correction or deletion. We may need to verify the request and retain information required for service records, accounting, or other applicable obligations.

Third-party links and updates

Other websites linked here operate under their own notices. We may update this notice when our website or service process changes; the update date appears above.