Service terms
These terms describe Routine Relief's homeowner services and website requests. We confirm your equipment, service availability, quote, and billing arrangements before enrollment. A property-manager proposal may have separately agreed terms.
Services and coverage
Our core services are HVAC filter replacement, refrigerator filter replacement, and water-softener salt refills. Repairs, diagnostics, emergency service, and full property inspections are outside this scope. Replacement intervals depend on equipment requirements and the agreed plan.
Homeowner pricing
Air Care is $19.99/month; Salt Care is $24.99/month; Home Essentials is $39.99/month; Complete Care is $59.99/month. A $39 one-time setup fee applies. Standard salt supplied during scheduled visits is billed at $14.99 per 40-pound bag. Applicable taxes are additional. See the pricing page for included services and coverage limits.
Additional equipment and service
Additional systems, specialty filters, refrigerator filters above the included allowance, early replacements beyond scheduled coverage, and extra trips require an approved quote. Separate local callouts start at $39 plus any additional materials. We correct our own installation errors at no extra charge.
Appointments and access
Website scheduling requests express preferences, not guaranteed availability. We confirm the appointment separately. You must authorize access and coordinate any required tenant notifications or owner approvals. Return-visit charges, if applicable, must be disclosed and agreed before service.
Monthly subscriptions and cancellation
Homeowner service is month-to-month. Contact us at routinereliefsystems@gmail.com before the next renewal to stop future billing and service. The setup fee is separate from the recurring subscription. Billing dates, timing of the first visit, and any refund arrangements are confirmed in your enrollment agreement.
Requests and payment authorization
Sending a website inquiry or scheduling request does not authorize a charge. We confirm the plan, materials, and service arrangements before collecting payment.
Contact
For service questions, corrections, or cancellations, email routinereliefsystems@gmail.com.